Shipping policy

Shipping Policy

At Gardenia Greetings, we are committed to providing reliable and efficient delivery services for your convenience. Please read our shipping policy to understand how we handle deliveries within Auckland inner.

1. Delivery Area

We offer delivery services exclusively within Auckland inner. Unfortunately, we do not deliver to areas outside this region.

2. Same Day Delivery

For those seeking same-day delivery, we've got you covered. To receive your order on the same day, please make sure to place your order before 9 am. Orders placed after this time will automatically be scheduled for the next available delivery slot.

3. Next Day Delivery

If your order is placed after 9 am or does not meet the criteria for same-day delivery, it will be scheduled for the next day. Our delivery time slots are subject to availability.

4. Pick Up Option

For those who prefer to pick up their orders, this option is available based on the available time slots. When choosing the pick-up option during checkout, please ensure you have received an order confirmation. You must present this confirmation slip when you arrive for pick up.

Additional Information

• Delivery times and slots may vary based on factors such as order volume and delivery routes.
• Our team will make every effort to ensure timely deliveries, but we do not guarantee specific delivery times.
• In the event of unforeseen circumstances or issues related to your delivery, our customer support team will assist in resolving any concerns.
• It is important to provide accurate and detailed delivery information to ensure successful deliveries.

Should you have any questions or require further assistance regarding our shipping policy, please contact our customer support at anias.boutros@gmail.com or 0211445959.